By using our website, you agree to this Privacy Policy and our Terms & Conditions.
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Privacy Policy
HTR One Tech Ltd is committed to ensuring that your privacy is protected. We use your information for legitimate interests only. These include:
Where you are contacting HTR One Tech to speak with our solutions team or for any other enquiry, enabling us to respond to your communication efficiently and effectively.
Where you are applying for a HTR One Tech job role, enabling us to analyse your suitability for the role and the quality of your application, and to communicate effectively with you. We may also retain these details so that we can keep you in mind for future opportunities.
We do not and will not provide any of your personal or business information to other companies or individuals without your specific request and permission, except where required by law or as specified within this policy.
Any information you provide that can identify you will only be used in accordance with this Privacy Policy.
What We Collect
We record basic information provided by your web browser when you access our website. This information is technical in nature and does not include sensitive personal data.
This may include:
• IP address
• Geographical location
• Browser type and version
• Operating system
• Referral source
• Length of visit, page views, and website navigation
We use this information for legitimate interests to:
• Assist with diagnosing website-related issues
• Analyse usage trends
• Improve overall browsing experience
General Enquiries
When you register your contact details with us, we may collect:
• Name and job title
• Contact information including email address and telephone number
• Company name and address
• Preferences, requirements, and interests
Our legitimate interest in collecting this information is to contact you in order to respond to enquiries in the most efficient and effective manner.
When contacting us, you may upload documents with your enquiry. These documents should not include sensitive personal data.
Live Chat
Where live chat functionality is available, we collect any personal information you choose to provide while using this service.
This enables real-time communication with a member of our team.
Our legitimate interest in retaining this information is to:
• Enable smooth communication
• Maintain quality and assurance standards
Live chat services may be provided by third-party vendors, who process data in line with their own privacy policies.
Careers Applications
When applying for a role at HTR One Tech Ltd, you may upload a CV and covering letter.
We hold this information for the legitimate purpose of assessing your suitability for the role.
We may retain application details so that we can:
• Contact you regarding future suitable vacancies
• Cross-reference any future applications you submit
Automated Decision-Making
We may use automated processing to check whether applications meet essential job requirements necessary for entering into an employment contract.
You may request a manual review of any automated decision by contacting info@htronetech.com.
What We Do With the Information We Gather
General Enquiries
We require this information to:
• Discuss your queries or requirements
• Follow up with relevant information
• Arrange next steps related to your enquiry
We may also use this information to:
• Improve our products and services
• Improve website functionality and user experience
• Send relevant updates or service-related communications where appropriate
Career Applications
We require this information to:
• Assess whether minimum job requirements are met
• Arrange next steps if your application is successful
• Prevent duplicate or erroneous applications
Data Processing & Storage
All personal data is processed by authorised staff only.
For IT hosting and maintenance purposes, data may be stored on secure servers located within the UK or European Union.
No third parties have access to your personal data unless:
• Required by law
• Explicitly stated within this policy
• You have provided permission
Data Retention
We retain personal data only for as long as necessary, unless otherwise required by law.
This will typically be:
• For the duration of contractual obligations
• Up to 7 years, where legally required for compliance and record-keeping purposes
Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. Information generated by cookies (including IP address) may be transmitted to and stored by Google.
You may request details of personal data we hold about you under GDPR by contacting info@htronetech.com.
You also have the right to:
• Request correction or deletion of data
• Restrict or object to processing
• Withdraw consent at any time
You may lodge a complaint with a supervisory authority.
In the UK, this is the Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/ | Tel: 0303 123 1113
Security
We use physical, electronic, and managerial safeguards to protect your information. However, no internet-based system is completely secure, and absolute security cannot be guaranteed.
Cookies
Cookies are small data files stored on your device to enhance website functionality and usability. You may disable or delete cookies via your browser settings, though this may affect website performance.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
For any privacy-related enquiries, please contact:
